UltraChrome HDX ink is an expansion of Epson's famous HDR/K3 family and new HD series. Using an aqueous (water based) all-pigment formulation, it produces prints with an unsurpassed colour gamut that dry quickly to become water and scratch resistant. The HDX set features improved Matte and Photo Black formulations that provide an enhanced Dmax for brighter prints with an enhanced tonal range in both B/W and colour. The ink set includes light black ink for improved balance, Vivid Magenta for brighter blues and pinks, Orange for fine facial tones and lighting effects, as well as Green for superior landscape and environmental imaging. It includes a new Yellow ink that provides improved UV resistance for enhanced image stability and at initial startup the printer can be configured with either a Light Light Black ink for flexible photo and fine art work with a 98% PANTONE? coverage or Violet for specialist proofing and packaging work with a 99% coverage.
The previous ink cartridges used in this printer have been superseded by new models due to necessary design and manufacturing changes.
You may notice an increase in the amount of ink remaining in the new cartridges when the "Ink cartridge is expended" message appears and the cartridge is removed. This increase is normal and part of the necessary changes. It ensures your printer operation remains consistent and reliable. As a result, varying levels of ink could remain in each cartridge. The price of the new cartridges has been reduced by 20% to reflect this change.
Customers will still benefit from the same high quality and high reliability of Epson genuine ink, which is not impacted by the change.
It is important that you update your printer firmware to the latest version before inserting the new cartridges for the first time.
For details on the update process click here
. See here
for a step-by-step video guide on how to update the firmware.
If you have inadvertently installed the new cartridge type without updating firmware, click here
For more information click here
If you have any further questions, please contact Epson customer support on 1300 361 054.
Both the old and new cartridges are currently available and able to be used; however, firmware must be updated to use the new cartridges. See full lists of both types below.
It is important that customers update printer firmware to the latest version before inserting these new cartridges for the first time.
The amount of ink remaining in the new cartridges when they are used up may be up to 20% more than the old cartridges. The price of the new cartridges has been reduced by 20% to compensate for this change.
Click here for details.